Getting Started
QUMI
QUMI is a multi-tenant business operations platform connecting customer journeys, resource operations, staff execution, commerce, CRM, HR, Finance, documents, communications, analytics, and tenant administration.
Availability: QUMI distinguishes Implemented, Controlled release, In review, and Planned. A source route/module is not automatically a generally available feature or stable external API contract.
Experience layers
| Experience | Primary users | Main purpose |
|---|---|---|
| Public storefront | Guests and customers | Discovery, tenant storefront, resources/services, booking, ordering, QR and checkout |
| Customer account | Returning customers | Tenant-scoped activity and continued transactions |
| Staff operations | Frontline teams | Reception, booking, check-in/out, orders, fulfilment, payments, inventory and queues |
| Manager | Supervisors | Operational oversight, approvals, analytics and business-module work |
| Owner | Business owners | Tenant controls, branding, users, resources, CRM, HR, Finance, analytics and audit |
| Platform | QUMI administrators | Tenant lifecycle, templates, vertical authority, plans, audit and platform support |
| Mobile | Customers and operations teams | Native discovery/booking and operational workflows |
How this documentation is organized
- Getting Started — setup, architecture and core concepts.
- Guides — role-based instructions.
- Customization — branding, localization, templates, workflows and plans.
- Modules — product capabilities with benefits, usage, roles, API families and configuration.
- Integrations — provider adapters and external-system boundaries.
- API — public, first-party, tenant-integration and future partner contracts.
- Releases & Upgrades — compatibility, migration and change notes.
- Development Journey — sprint and milestone evolution.